Oceania’s Travelers Assurance Program is a new temporary policy that seeks to give you the confidence to plan their Oceania Cruises vacation. This program is intended for clients who have paid in full and/or are in cancellation penalty. It provides assurances in two important ways:

• The Travelers Assurance Program allows new and existing bookings that have paid in full to cancel up to 48 hours from departure date and receive a 100% future cruise credit (FCC)
• Up to the day of sailing if there is an Oceania Cruises promotion offering a better value, price, or amenity on the sail date booked, you can take advantage of the new offer

The Travelers Assurance Program applies to all new and existing bookings made through April 30, 2020, for voyages departing March 10, 2020, through September 30, 2020. Please note: this program does not apply to bookings canceled prior to March 1, 2020.

For Oceania Cruises air inclusive bookings the departure date refers to the date your flight is scheduled to depart. For Oceania Cruises cruise-only bookings the departure date refers to the date you are scheduled to embark the vessel.

In addition to the future cruise credit the following ancillary items purchased through Oceania Cruises will be refunded to the original credit card used for payment:

• Group and/or private transfers
• Shore excursions and/or shore excursion packages
• Reservations for the Culinary Center, La Reserve and/or Privée
• Visas and/or visa packages
• Air upgrades, custom air fees, and related air differentials
• Oceania Cruises Travel Protection insurance
• Pre and post hotel and land packages (if canceled outside 60 days from sailing)

For arrangements, products, or services confirmed through independent companies and carriers we recommend that you contact the travel provider directly for further guidance.

All future cruise credits can be redeemed within one year from issue date and can be used for sailings departing on or before December 31, 2022.

The future cruise credit can be applied to the cruise fare portion of the new booking excluding government fees and taxes, ancillary items, shipboard credits, or other onboard amenities.

If the cruise fare on the new amount exceeds the amount issued on the future cruise credit, you will be responsible for the difference. The full amount of the future cruise credit must be applied to one booking and cannot be applied to multiple bookings.

In the event that you need to cancel your future cruise, outside of penalty, then the future cruise credit would remain valid and may be applied to another cruise as long as it is booked within one year of the original issue date for sailings departing on or before December 31, 2022.

You can take advantage of any publicly available promotion at the time their new booking is made and your future cruise credit is applied. Any promotion on the original and now canceled booking would not be transferable to your new booking.

The future cruise credit is issued to the guest(s) electing to cancel their booking under the Travel Assurance Program and is not transferable to any other guest or client.

The no penalty cancellation is meant for those guests who have paid in full. For bookings outside of final payment, the standard cancellation schedule would apply and can be found in the terms and conditions on Oceania’s website:

https://www.oceaniacruises.com/legal/terms-conditions/

If you wishes to cancel and forgo the future cruise credit then the standard cancellation schedule would apply and can be found in the terms and conditions on Oceania’s website:

https://www.oceaniacruises.com/legal/terms-conditions/

The Travelers Assurance Program offers a 100% future cruise credit in lieu of Oceania Cruises’ standard cancellation schedule. If you elect to cancel and receive a partial refund of your cruise fare, in line with the standard cancellation schedule, then no future cruise credit will be issued.

All guests associated with the booking being canceled would need to take the same option – taking advantage of the Traveler Assurance Program or the standard cancellation schedule.

If the guest, and not the booking, is being canceled then the remaining guests are welcome to continue on the cruise as scheduled with no additional supplement being due.

Oceania Cruises’ deposit and final payment schedule remains unchanged and can be found in the terms and conditions page on Oceania’s website:

https://www.oceaniacruises.com/legal/terms-conditions/

Often guests have multiple cruises booked at the same time. If you elect to cancel one of your upcoming cruises under the Travelers Assurance Program, you can apply your future cruise credit to either a new or existing booking provided that final payment has not been made on that future new or existing booking.

If you elect to cancel your paid in full booking simply notify us at time of cancellation that you would like to take advantage of the no penalty cancellation and a future cruise credit will be issued to each guest. Call us for more details.

If you booked on or before April 30, 2020, for voyages departing March 10, 2020 through September 30, 2020, you will automatically have access to the Travelers Assurance Program at no additional cost.