Gracious Service

What differentiates a great meal from a truly magical dining experience? Our warm, highly competent wait staff. They ensure that each course flows seamlessly into the next and that you’re completely comfortable throughout.

Attentive Service

How does your stateroom tidy itself whenever you leave? Why does your drink arrive seconds before you realize it’s just what you wanted? Our staff has the uncanny ability to anticipate your every need and desire.

Efficient Service

Whether it’s making dinner reservations, scheduling a massage, signing up for a popular shore excursion or attending to your laundry, our concierge service takes care of these tasks so you’re free to enjoy yourself.

Excellence At Sea and On Land

Holland America Line is incredibly honored to have been awarded a multitude of prestigious accolades from our travel partners, publications and guests. We continue to strive for excellence across our fleet, destinations and in every experience we offer guests who sail with us.

Best In Alasaka

Best Alaska Itineraries
2020 Porthole Cruise Magazine, Editor-In-Chief Awards

Best In Alaska
2019 Cruise Critic, Cruisers’ Choice Destination Awards

Best Alaska Cruise
2019 AFAR Travelers’ Choice Awards

Best Cruise Line For Alaska Sailings
2019 TravelAge West, Wave Awards

Best For Alaska
2019 Travel Weekly UK, Cool Cruises

Learn more about Alaska cruises

Destinations & Itineraries

Best Private Island: Half Moon Cay
(20 Consecutive Years)
2020 Porthole Cruise Magazine, Readers’ Choice Awards

Best Itineraries
2019 Cruise Critic, Editors’ Picks Awards

Best In Panama Canal & Central America
2019 Cruise Critic, Cruisers’ Destination Awards

Best In Mexican Riviera
2019 Cruise Critic, Cruisers’ Destination Awards

Best Cruise Line For Hawaii Sailings
2019 TravelAge West, Wave Awards

Best Cruise Line – Central & South America
2019 TravelPulse, Travvy Awards

Best World Cruise
2019 TravelAge West, Wave Awards

Onboard Entertainment

Best For Entertainment
2019 Cruise Critic Australia, Editors’ Picks AwardsCruise Elements – Premium Ship – Entertainment: Music Walk
2019 Silver Travel Weekly, Magellan Awards

Best Cruise Line for Shows and Nightlife
2018 TravelAge West, Wave Awards, Editors’ Pick

Dining Experiences

Best for Dining
2019 Cruise CriticBest Onboard Dining
2019 TravelAge West, Wave AwardsBest Wine Program
2020 Vibe Vista

Best New Restaurant At Sea:
Rudi’s Sel De Mer
2020 Porthole Cruise Magazine
2019 Cruise Critic, Cruisers’ Choice AwardsBest Restaurant, Pinnacle Grill
2020 Porthole Cruise Magazine

Cruising Value & Guest Satisfaction

Best Overall Cruise Value
World Ocean & Cruise Liner Society, Ocean & Cruise NewsHighest Guest Satisfaction
2019 TravelAge West, Editors’ Pick Awards

Best Cruise Line Rewards Program
Global Traveler, Leisure Travel Awards

Best Shore Excursions (11 Consecutive Years)
2020 Porthole Cruise Magazine, Readers’ Choice Awards

Highest Client Satisfaction
2019 TravelAge West, Wave Awards, Editors’ Pick

Best Travel Agent Support
2019 TravelAge West, Wave Awards, Editors’ Pick

Cruise Ships

Best Mid-Sized Cruise Ship: Nieuw Statendam
Gold 2020 TravelPulse, Travvy AwardsBest Mid-Sized Cruise Ship: Koningsdam
2019 USA Today, 10 Best Readers’ Choice Awards

Best Cruise Ship – Mid-Size
Gold 2019 TravelPulse, Travvy Awards

Best Cruise Ship – Premium
Gold 2019 TravelPulse, Travvy Awards

Best Refurbished Ship: Westerdam
2018 TravelAge West, Wave Awards

Best Medical Facilities (10 Consecutive Years)
2019 Porthole Cruise Magazine, Readers’ Choice Awards

Best Facilities for Guests with Disabilities
(13 Consecutive Years)
2020 Porthole Cruise Magazine, Readers’ Choice Awards

Gracious Service

Attentive Service

Efficient Service

Excellence At Sea and On Land

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