On a Holland America Line cruise, their staff is devoted to your comfort.

Gracious Service

What differentiates a great meal from a truly magical dining experience? Our warm, highly competent wait staff. They ensure that each course flows seamlessly into the next and that you’re completely comfortable throughout.

Attentive Service

How does your stateroom tidy itself whenever you leave? Why does your drink arrive seconds before you realize it’s just what you wanted? Our staff has the uncanny ability to anticipate your every need and desire.

Efficient Service

Whether it’s making dinner reservations, scheduling a massage, signing up for a popular shore excursion or attending to your laundry, our concierge service takes care of these tasks so you’re free to enjoy yourself.

#1 Preferred Cruise Line
Portrait of Affluent Travelerssurvey: Yesawich, Pepperdine, Brown & Russell
Consistently Among the Highest-rated Cruise Lines
Condé Nast Traveler Readers’ Choice Awards
Travel + Leisure World’s Best Awards
Highest-rated Premium Cruise Line
Condé Nast Traveller UK Readers’ Travel Awards
International Five Star Diamond Award
The American Academy of Hospitality Sciences
High Deluxe Five-Star-Plus Rating
World Ocean & Cruise Liner Society
Best Overall Cruise Value (21 consecutive years)
World Ocean & Cruise Liner Society, Ocean & Cruise News
Best Private Island — Half Moon Cay (13 years), Best Private Island Cabana — Half Moon Cay, Best Alaska Itineraries, Best Central America Itineraries,
Best Canada/New England Itineraries, Best Shore Excursions,
Best Overall Facilities for Physically Challenged Passengers
2013 Porthole Cruise Magazine Readers’ Choice Awards
Best Cruise Line Chef: Master Chef Rudi Sodamin, Best Onboard Art Collection
Porthole Cruise Magazine Editor-in-Chief Award Best Dining Experience, Master Chef’s Table 2014 Porthole Cruise Magazine Editor-in-Chief Award
Best Shore Excursions, 2011
Cruise Critic Editors’ Picks Awards (US)
Best Overall, Mid-Sized Ship for ms Noordam; #1 Best for Fitness, Mid-Sized Ship for ms Westerdam; #1 Best Shore Excursions, Mid-Sized Ship for ms Westerdam; #1 Best Cruise to Alaska for ms Volendam; #1 Best Cruise from the West Coast for ms Westerdam
2013 Cruise Critic Cruiser’s Choice Awards (US)
#1 Best Alaska Cruises, #1 Best Cruises from West Coast, #1 Best Cabins for ms Amsterdam; #1 Best Embarkation for ms Ryndam (mid-sized ships)
2012 Cruise CriticCruiser’s Choice Awards (US)
Best Cabins
Cruise Critic Editors’ Picks Awards (UK)
#1 Fitness for Volendam; (mid-sized ships)
2012 Cruise Critic Cruiser’s Choice Awards (UK)
Among the Best Cruise Ship Spas
2013 SpaFinder Readers’ Choice Awards
Green Planet Award
Kuoni Switzerland for outstanding environmental standards
Gold Medal: Eco-Friendly “Green” Cruise Ship, Best Premium Ship: ms Eurodam
Silver Medal: Dancing with the Stars: At Sea for Entertainment, Taste of De Librije for Restaurant Design, Pinnacle Suite for Suite Design
Travel Weekly, Magellan Awards
Responsible Tourism Award, 2008
Virgin Holidays
Marine Environmental Business of the Year, 2010, 2014
Port of Seattle
Best Cruise Operator, International
Australian Federation of Travel Agents
Best Cruise Line
Zoover Holiday Reviews
Gold Rear Admiral William M. Benkert Environmental Protection Award, 2012, 2010
US Coast Guard
North Star Award for Excellence in Tourism
Governor of Alaska
Most Ethical Companies List 2012, 2013, 2014, 2015, 2016
Ethics Inside™ Certification from Ethisphere Institute
World’s Leading Green Cruise Line, 2010
World Travel Awards
Blue Circle Award, 2010, 2011, 2013, 2014, 2015
Port of Vancouver
Green Gateway Award — Silver Level, 2016 Green Gateway Award — Silver Level, 2015 Green Gateway Award — Platinum Level, 2014 Green Gateway Award — Platinum Level, 2012 Green Gateway Award — Silver Level, 2011
Port of Seattle
Sustainable Tourism Award, January 2013
Hsmai and National Geographic Traveler
Ocean Stewardship and Sustainability Award, 2013
Alaska SeaLife Center
Favorite Cruise Experience, 2013
National Tour Association
Wave Award for Best Shore Excursion (Ocean-going), 2013
Travel Age West
Best Food Cruise Lines, 2012/2013
Prow’s Edge
Best Cruise Lines for Single Cruisers, 2012/2013
Prow’s Edge
Guaranteed Lowest Price
25 Years In The Business
Award Winning Service
Custom Cruise Packages