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Avalon Assurance

PEACE OF MIND

YOUR AVALON WATERWAYS VACATION CAN BE MOVED WITHOUT INCURRING ANY CANCELLATION FEES FOR TRAVEL THROUGH MAY 31, 2020

March 16, 2020

In response to elevated travel restrictions and government advisements, Avalon Waterways is announcing an unprecedented new offer designed to give our travellers options and peace-of-mind when considering their travel plans. Avalon is now allowing all currently booked travellers between March 14 and May 31, 2020 to move travel dates easily and without incurring cancellation fees, land or airline penalties*. You are free to move your booking to any Globus family of brands (Globus, Cosmos, Monograms or Avalon Waterways) vacation for any destination. If you are not ready to choose your new vacation, the full value paid to us will be provided via a Letter of Credit, redeemable for any future 2020, 2021 or 2022 departure, and is transferrable. Depending on the original travel date and our operations status, we are providing travelers with the following two options:

FOR TRAVEL THROUGH APRIL 30, 2020

Due to government restrictions, we have made the thoughtful decision to suspend operations through April. To help make moving your original March or April vacation easy, the Peace of Mind Travel Plan for this period comes with an additional bonus credit. This bonus credit of up to $200 per person will be added to a Letter of Credit, redeemable for any future travel through 2022:

  • Bonus credit of $200 for Avalon Waterways
  • Bonus credit of $100 for Globus
  • Bonus credit of $50 for Cosmos, Escapes by Globus & Monograms

If you decline this Peace of Mind Travel Plan option, contact us for regular cancellation procedures**.

 

FOR THOSE WITH DEPARTURES IN MAY

At this time, we are operating beyond April 30, but if you would like to move your travel date beyond May, you can still enjoy the benefits of the Peace of Mind Travel Plan. If you choose to move your May departure, we will provide a Letter of Credit for monies paid on the original booking, redeemable on any Globus family of brands (Globus, Cosmos, Monograms or Avalon Waterways) vacation, destination or departure. If you wish to cancel your vacation without the Peace of Mind Travel Plan, regular cancellation penalties apply.** We understand the value in giving our guests and travel advisors flexibility in light of the ever-changing travel landscape, and look forward to hosting you on your trip when the time is right for you For details, contact us at 1.866.962.9852 and we’ll be happy to help with your updated arrangements.

*Peace of Mind offer valid for travel through May 31, 2020 until further notice. Refund in the form of a Letter of Credit, redeemable for travel departing by December 31, 2022. The new booking bonus, added to the Letter of Credit, is valid for original travel departures through April 30, 2020. Letters of Credit not redeemable for cash. Changes in airfare may apply, and the new booking is subject to any increase in vacation price. Offer may be withdrawn at any time and other restrictions may apply. **Cancellation refund follows our regular trip cancellation procedure, including refund of monies paid to the Globus family of brands equal to the amount paid on your original booking. Must be advised by March 31, 2020.

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